Last Updated: 7/27/2025

Garth Animal Hospital (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide on our website, through our pet portal, and in connection with our veterinary services.

1. Information We Collect

a. Personal Information
When you interact with our website or services, we may collect information including but not limited to:

• Name, address, phone number, and email address

• Pet information (name, age, species, medical history)

• Appointment requests and communication records

• Login credentials for secure pet portal access

• Payment information (when making purchases or paying for services)

b. Technical Information
We may collect:

• IP address, browser type, operating system

• Device information

• Cookies and usage data for website analytics (see Section 7)

2. How We Use Your Information

We use your information to:

• Provide veterinary services and manage your pet’s healthcare

• Respond to your inquiries and appointment requests

• Maintain and operate our website and pet portal

• Process payments and send confirmations

• Communicate with you regarding your pet’s care, reminders, and clinic updates

• Improve our website, services, and user experience

• Meet legal and regulatory requirements

3. How We Protect Your Information

• We use industry-standard encryption (such as SSL) and secure servers to protect your data.

• Access to your information is limited to authorized Garth Animal Hospital staff.

• We routinely update technical and physical safeguards to prevent unauthorized access.

4. Information Sharing & Disclosure

We do not sell or rent your personal or pet medical information. We may share data only if:

• Required by law, regulation, or legal process

• Necessary to coordinate care with other veterinary specialists (with your authorization)

• Needed to process payments (e.g., with payment processors—information is never stored on our website)

• With trusted service providers (such as our online pharmacy or pet portal provider) who assist in operating our website and services, under strict confidentiality agreements

5. Your Choices & Rights

• Access / Update: You may review or correct your personal information by contacting us or logging into your Pet Portal at any time.

• Opt-Out: You may opt out of receiving marketing or promotional communications by following the unsubscribe link in our emails or contacting us.

• Cookies: Most browsers allow you to decline cookies; this may impact site performance.

6. Third-Party Links

Our website and pet portal may contain links to third-party websites, including trusted veterinary resources and pharmacy partners. We are not responsible for their privacy practices. Please consult their policies before providing information.

7. Cookies & Analytics

We use cookies and tracking technologies to:

• Analyze site usage and improve our services

• Enhance user experience and remember your preferences

You can control cookie settings through your browser.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update or revise this Privacy Policy. Changes will be posted here with a new “Last Updated” date. We encourage you to review this page regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact:

Garth Animal Hospital

7599 Garth Road
Baytown, TX 77521

Email Us: info@garthanimalhospital.com